聚焦物流诉求 高效督办解忧
<p style=";text-align:center;line-height:200%"><strong><span style=";font-family:仿宋_GB2312;line-height:200%;color:rgb(0,128,128);font-size:56px">交通运输局综合执法信息</span></strong></p><p style=";text-align:center;line-height:40px"><span style="font-family: 黑体;font-size: 21px">第</span><span style="font-family: 黑体;font-size: 21px">五</span><span style="font-family: 黑体;font-size: 21px">期</span></p><p style="text-align: center;"><span style="font-family: 仿宋;font-size: 21px">大英县交通运输局</span><span style="font-family: 仿宋;font-size: 21px"> </span><span style="font-family: Times New Roman;font-size: 21px">202</span><span style="font-family: 仿宋;font-size: 21px"><span style="font-family:Times New Roman">6</span></span><span style="font-family: Times New Roman;font-size: 21px"><span style="font-family:仿宋">年</span></span><span style="font-family: 仿宋;font-size: 21px"><span style="font-family:Times New Roman">2</span></span><span style="font-family: Times New Roman;font-size: 21px"><span style="font-family:仿宋">月</span></span><span style="font-family: 仿宋;font-size: 21px"><span style="font-family:Times New Roman">6</span></span><span style="font-family: Times New Roman;font-size: 21px"><span style="font-family:仿宋">日</span></span></p><p style="text-autospace:ideograph-numeric;text-align:center;line-height:37px"><br/></p><p style="text-autospace:ideograph-numeric;text-align:justify;text-justify:inter-ideograph;line-height:37px"><span style=";font-family:仿宋_GB2312;font-size:21px"> </span></p><p style="text-indent:43px;text-autospace:ideograph-numeric;text-align:justify;text-justify:inter-ideograph;line-height:37px"><span style=";font-family:仿宋_GB2312;font-size:21px"><span style="font-family:仿宋_GB2312">近期，大英县</span><span style="font-family:Calibri">12345</span><span style="font-family:仿宋_GB2312">政务服务便民热线接到群众投诉，反映部分物流企业存在货物运输轨迹长时间未更新、物流信息查询无回应等问题，给市民生活与企业经营带来不便。大英县交通运输综合行政执法大队高度重视，秉持“民生无小事、督办有力度”的原则，迅速部署专项处置工作，全力化解物流服务痛点。</span></span></p><p style="text-indent: 43px; text-align: center; line-height: 37px;"><span style=";font-family:仿宋_GB2312;font-size:21px"><span style="font-family:仿宋_GB2312"></span></span></p><p style="text-indent:43px;text-autospace:ideograph-numeric;text-align:justify;text-justify:inter-ideograph;line-height:37px"><br/></p><p style="text-indent:43px;text-autospace:ideograph-numeric;text-align:justify;text-justify:inter-ideograph;line-height:37px"><span style=";font-family:仿宋_GB2312;font-size:21px">针对投诉集中的物流信息更新不及时问题，执法大队第一时间开展三项行动：</span><strong><span style="font-family: 仿宋_GB2312;font-size: 21px">一是</span></strong><span style=";font-family:仿宋_GB2312;font-size:21px"><span style="font-family:仿宋_GB2312">建立投诉台账，对每起投诉的物流企业名称、货物单号、投诉时间等信息逐一登记，确保</span><span style="font-family:仿宋_GB2312">“一案一档”；</span></span><strong><span style="font-family: 仿宋_GB2312;font-size: 21px">二是</span></strong><span style=";font-family:仿宋_GB2312;font-size:21px">实地核查督办，组织执法人员对被投诉的物流企业进行</span><span style=";font-family:仿宋_GB2312;font-size:21px">核查</span><span style=";font-family:仿宋_GB2312;font-size:21px">，重点核查货物分拣记录、运输车辆定位数据、信息录入系统运行情况，约谈企业负责人，责令限期整改信息同步不及时、台账记录不规范等问题；</span><strong><span style="font-family: 仿宋_GB2312;font-size: 21px">三是</span></strong><span style=";font-family:仿宋_GB2312;font-size:21px">搭建沟通桥梁，协调物流企业与投诉群众一对一对接，同步推送货物实时位置与运输进度。</span></p><p style="text-indent:43px;text-autospace:ideograph-numeric;text-align:justify;text-justify:inter-ideograph;line-height:37px"><span style=";font-family:仿宋_GB2312;font-size:21px">同时，执法大队面向辖区</span><span style=";font-family:仿宋_GB2312;font-size:21px">内</span><span style=";font-family:仿宋_GB2312;font-size:21px"><span style="font-family:仿宋_GB2312">物流企业开展行业规范宣传，要求企业严格落实物流信息实时录入、动态更新制度，明确信息更新时限与责任主体，通过现场培训、发放告知书等形式，提升企业服务意识与操作规范性。截至目前，已完成全部投诉案件的回访工作，群众满意度达</span><span style="font-family:Calibri">98%</span><span style="font-family:仿宋_GB2312">。</span></span></p><p style="text-indent:43px;text-autospace:ideograph-numeric;text-align:justify;text-justify:inter-ideograph;line-height:37px"><span style=";font-family:仿宋_GB2312;font-size:21px"><span style="font-family:仿宋_GB2312">下一步，大英县交通运输综合行政执法大队将建立物流行业长效监管机制，通过定期检查与随机抽查相结合的方式，持续跟踪企业整改落实情况，畅通</span><span style="font-family:Calibri">12345</span><span style="font-family:仿宋_GB2312">热线投诉反馈渠道，及时回应群众物流服务诉求，全力维护规范有序的物流运输市场环境，切实保障群众与企业的合法权益。</span></span></p><p style="text-autospace:ideograph-numeric;text-align:justify;text-justify:inter-ideograph;line-height:37px"><span style=";font-family:仿宋_GB2312;font-size:21px"> </span></p><p style="text-autospace:ideograph-numeric;text-align:right;line-height:37px"><span style=";font-family:仿宋_GB2312;font-size:21px"> </span></p><p style="text-autospace:ideograph-numeric;text-align:right;line-height:37px"><span style=";font-family:仿宋_GB2312;font-size:21px"> </span><span style=";font-family:Times New Roman;font-size:21px"><span style="font-family:仿宋_GB2312">大英</span></span><span style=";font-family:Times New Roman;font-size:21px"><span style="font-family:仿宋_GB2312">县交通运输综合行政执法大队</span></span></p><p><span style=";font-family:Times New Roman;font-size:21px">202</span><span style=";font-family:仿宋_GB2312;font-size:21px"><span style="font-family:Times New Roman">6</span></span><span style=";font-family:Times New Roman;font-size:21px"><span style="font-family:仿宋_GB2312">年</span></span><span style=";font-family:仿宋_GB2312;font-size:21px"><span style="font-family:Times New Roman">2</span></span><span style=";font-family:Times New Roman;font-size:21px"><span style="font-family:仿宋_GB2312">月</span></span><span style=";font-family:仿宋_GB2312;font-size:21px"><span style="font-family:Times New Roman">6</span></span><span style=";font-family:Times New Roman;font-size:21px"><span style="font-family:仿宋_GB2312">日</span></span><span style=";font-family:Times New Roman;font-size:21px"> </span></p><p><br/></p><link rel="stylesheet" href="//dyxrmt.cn/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_UKm" id="wcn_editor_css"/>
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