三月份热线办理情况统计表
(镇乡、社区、园区）
| 序号 | 承办单位 | 办理总量 | 回访总量 | 评价成功 | 责任单位回复来电人情况 | 热线回访满意度 | 综合排位 | ||||||
| 电话联系 | 其他方式 | 未联系 | 回复率 | 满意 | 基本满意 | 不满意 | 满意率 | ||||||
| 1 | 农业园区 | 14 | 2 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 2 | 城西社区管委会 | 37 | 20 | 17 | 16 | 1 | 100% | 13 | 4 | 100% | 1 | ||
| 3 | 工业集中发展区 | 8 | 2 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 4 | 文旅产业园区 | 8 | 5 | 4 | 3 | 1 | 75% | 3 | 1 | 100% | 11 | ||
| 5 | 卓筒井镇 | 51 | 7 | 5 | 4 | 1 | 100% | 4 | 1 | 100% | 1 | ||
| 6 | 通仙乡 | 33 | 7 | 7 | 6 | 1 | 86% | 6 | 1 | 100% | 6 | ||
| 7 | 蓬莱镇 | 178 | 45 | 35 | 25 | 6 | 4 | 89% | 27 | 5 | 3 | 91% | 8 |
| 8 | 隆盛镇 | 101 | 14 | 9 | 6 | 2 | 1 | 89% | 8 | 1 | 89% | 9 | |
| 9 | 金元镇 | 41 | 12 | 8 | 8 | 100% | 6 | 1 | 1 | 88% | 5 | ||
| 10 | 城东社区管委会 | 49 | 16 | 13 | 12 | 1 | 100% | 8 | 3 | 2 | 85% | 7 | |
| 11 | 玉峰镇 | 91 | 22 | 16 | 13 | 3 | 81% | 13 | 3 | 81% | 14 | ||
| 12 | 天保镇 | 66 | 13 | 9 | 9 | 100% | 7 | 2 | 78% | 9 | |||
| 13 | 河边镇 | 107 | 34 | 18 | 9 | 9 | 50% | 12 | 2 | 4 | 78% | 16 | |
| 14 | 智水乡 | 16 | 6 | 4 | 4 | 100% | 3 | 1 | 75% | 11 | |||
| 15 | 回马镇 | 92 | 24 | 19 | 16 | 1 | 2 | 89% | 10 | 4 | 5 | 74% | 13 |
| 16 | 象山镇 | 53 | 13 | 9 | 7 | 1 | 1 | 89% | 5 | 1 | 3 | 67% | 15 |
| 合计 | 945 | 242 | 175 | 140 | 13 | 22 | 87% | 126 | 24 | 25 | 86% |
附件2
市效能热线办回访我县三月份热线办理情况统计表
(县直部门、企事业单位）
| 序号 | 承办单位 | 办理总量 | 回访总量 | 评价成功 | 责任单位回复来电人情况 | 热线回访满意度 | 综合排位 | ||||||
| 电话联系 | 其他方式 | 未联系 | 回复率 | 满意 | 基本满意 | 不满意 | 满意率 | ||||||
| 1 | 烟草专卖局 | 2 | 1 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 2 | 四川广电网络大英分公司 | 16 | 15 | 14 | 9 | 5 | 100% | 12 | 2 | 100% | 1 | ||
| 3 | 川投水务集团大英有限公司 | 38 | 16 | 13 | 13 | 100% | 10 | 3 | 100% | 1 | |||
| 4 | 中石油大英燃气有限责任公司 | 15 | 3 | 3 | 3 | 100% | 3 | 100% | 1 | ||||
| 5 | 中国电信大英分公司 | 8 | 6 | 6 | 3 | 3 | 100% | 6 | 100% | 1 | |||
| 6 | 环保局 | 6 | 2 | 2 | 2 | 100% | 1 | 1 | 100% | 1 | |||
| 7 | 食药局 | 9 | 1 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 8 | 旅游局 | 3 | 1 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 9 | 人社局 | 57 | 27 | 21 | 21 | 100% | 21 | 100% | 1 | ||||
| 10 | 扶贫移民局 | 3 | 3 | 2 | 2 | 100% | 2 | 100% | 1 | ||||
| 11 | 工质局 | 23 | 8 | 7 | 7 | 100% | 6 | 1 | 100% | 1 | |||
| 12 | 司法局 | 2 | 1 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 13 | 林业局 | 1 | 1 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 14 | 民政局 | 15 | 3 | 2 | 2 | 100% | 2 | 100% | 1 | ||||
| 15 | 供销社 | 1 | 1 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 16 | 财政局 | 9 | 1 | 1 | 1 | 100% | 1 | 100% | 1 | ||||
| 17 | 卫计局 | 33 | 14 | 13 | 12 | 1 | 92% | 11 | 2 | 100% | 17 | ||
| 18 | 经信局 | 18 | 7 | 7 | 2 | 2 | 3 | 57% | 7 | 100% | 28 | ||
| 19 | 法院 | 23 | 1 | 1 | 1 | 0% | 1 | 100% | 31 | ||||
| 20 | 国网大英县供电公司 | 35 | 24 | 21 | 16 | 1 | 4 | 81% | 17 | 2 | 2 | 90% | 23 |
| 21 | 执法局 | 110 | 46 | 40 | 37 | 3 | 93% | 33 | 3 | 4 | 90% | 18 | |
| 22 | 公安局 | 177 | 34 | 29 | 26 | 1 | 2 | 93% | 24 | 2 | 3 | 90% | 18 |
| 23 | 水务局 | 43 | 12 | 9 | 7 | 1 | 1 | 89% | 7 | 1 | 1 | 89% | 20 |
| 24 | 教育局 | 65 | 24 | 15 | 13 | 2 | 87% | 10 | 3 | 2 | 87% | 22 | |
| 25 | 交运局 | 58 | 27 | 21 | 17 | 4 | 81% | 16 | 2 | 3 | 86% | 25 | |
| 26 | 住建局 | 100 | 24 | 20 | 15 | 3 | 2 | 90% | 13 | 3 | 4 | 80% | 24 |
| 27 | 公用事业局 | 53 | 16 | 13 | 11 | 2 | 100% | 10 | 3 | 77% | 21 | ||
| 28 | 农业局 | 11 | 7 | 3 | 3 | 100% | 1 | 1 | 1 | 67% | 25 | ||
| 29 | 文广局 | 7 | 3 | 3 | 3 | 100% | 1 | 1 | 1 | 67% | 25 | ||
| 30 | 国土局 | 28 | 5 | 2 | 2 | 100% | 1 | 1 | 50% | 29 | |||
| 31 | 地税局 | 3 | 2 | 2 | 2 | 100% | 1 | 1 | 50% | 29 | |||
| 合计 | 972 | 336 | 276 | 234 | 19 | 23 | 92% | 221 | 29 | 26 | 90% |
