市效能热线办回访我县七月份热线办理情况统计表
| 序号 | 承办单位 | 办理总量 | 回访总量 | 责任单位回复来电人情况 | 热线回访满意度 | 重复工单 | |||||||||||
| 评价成功 | 电话联系 | 其他方式 | 未联系 | 回复率 | 评价成功 | 满意 | 基本满意 | 不满意 | 满意率 | 总量 | 同比6月±% | 不满意 | 同比6月±% | ||||
| 1 | 烟草专卖局 | 2 | 2 | 2 | 2 | 100% | 2 | 2 | 100% | 0 | -100.0% | ||||||
| 2 | 中石油大英燃气有限责任公司 | 23 | 9 | 9 | 8 | 1 | 89% | 9 | 8 | 1 | 100% | ||||||
| 3 | 国网大英县供电公司 | 253 | 74 | 64 | 48 | 11 | 5 | 92% | 62 | 55 | 1 | 6 | 90% | 21 | 200.0% | ||
| 4 | 四川广电网络大英分公司 | 32 | 24 | 22 | 14 | 7 | 1 | 95% | 20 | 17 | 1 | 2 | 90% | 2 | -33.3% | ||
| 5 | 川投水务集团大英有限公司 | 203 | 30 | 28 | 24 | 1 | 3 | 89% | 26 | 14 | 7 | 5 | 81% | 7 | 133.3% | ||
| 6 | 中国电信大英分公司 | 18 | 8 | 8 | 5 | 3 | 100% | 8 | 4 | 4 | 50% | 1 | ∞ | ||||
| 7 | 工业集中发展区 | 5 | 3 | 3 | 3 | 100% | 3 | 3 | 100% | 0 | -100.0% | ||||||
| 8 | 农业园区 | 5 | 1 | 1 | 1 | 0% | 1 | 1 | 100% | 4 | -33.3% | ||||||
| 9 | 城西社区管委会 | 70 | 23 | 22 | 21 | 1 | 95% | 21 | 16 | 3 | 2 | 90% | 8 | 60.0% | |||
| 10 | 城东社区管委会 | 57 | 10 | 10 | 9 | 1 | 100% | 10 | 6 | 2 | 2 | 80% | 11 | 57.1% | 1 | 0.0% | |
| 11 | 文旅产业园区 | 20 | 9 | 9 | 9 | 100% | 9 | 7 | 2 | 78% | 2 | 0.0% | |||||
| 12 | 玉峰镇 | 61 | 21 | 19 | 16 | 1 | 2 | 89% | 16 | 14 | 1 | 1 | 94% | 7 | -30.0% | ||
| 13 | 卓筒井镇 | 58 | 18 | 17 | 14 | 2 | 1 | 94% | 16 | 14 | 2 | 88% | 6 | 0.0% | |||
| 14 | 天保镇 | 55 | 14 | 13 | 12 | 1 | 100% | 12 | 10 | 2 | 83% | 10 | 11.1% | 1 | ∞ | ||
| 15 | 河边镇 | 119 | 21 | 20 | 20 | 100% | 16 | 13 | 3 | 81% | 25 | 31.6% | |||||
| 16 | 金元镇 | 59 | 6 | 4 | 2 | 2 | 100% | 4 | 3 | 1 | 75% | 11 | 37.5% | ||||
| 17 | 回马镇 | 90 | 35 | 32 | 26 | 2 | 4 | 88% | 28 | 20 | 1 | 7 | 75% | 15 | -11.8% | ||
| 18 | 隆盛镇 | 101 | 18 | 16 | 10 | 4 | 2 | 88% | 15 | 10 | 1 | 4 | 73% | 28 | 75.0% | 2 | ∞ |
| 19 | 象山镇 | 73 | 18 | 13 | 13 | 100% | 11 | 7 | 1 | 3 | 73% | 12 | 71.4% | ||||
| 20 | 智水乡 | 9 | 8 | 8 | 8 | 100% | 7 | 4 | 1 | 2 | 71% | 1 | ∞ | ||||
| 21 | 蓬莱镇 | 207 | 27 | 25 | 22 | 1 | 2 | 92% | 22 | 12 | 2 | 8 | 64% | 41 | 10.8% | ||
| 22 | 通仙乡 | 27 | 3 | 3 | 2 | 1 | 100% | 2 | 1 | 1 | 50% | 9 | 50.0% | ||||
| 23 | 国税局 | 3 | 1 | 1 | 1 | 100% | 1 | 1 | 100% | 1 | -50.0% | ||||||
| 24 | 卫计局 | 41 | 7 | 7 | 7 | 100% | 7 | 6 | 1 | 100% | 4 | ∞ | |||||
| 25 | 工质局 | 64 | 8 | 6 | 6 | 100% | 4 | 3 | 1 | 100% | 22 | 340.0% | |||||
| 26 | 食药局 | 7 | 1 | 1 | 1 | 100% | 1 | 1 | 100% | ||||||||
| 27 | 文广新局 | 4 | 3 | 3 | 3 | 100% | 2 | 2 | 100% | 3 | 200.0% | ||||||
| 28 | 环保局 | 8 | 6 | 6 | 6 | 100% | 6 | 4 | 2 | 100% | 1 | -85.7% | |||||
| 29 | 财政局 | 15 | 6 | 5 | 5 | 100% | 5 | 2 | 3 | 100% | 1 | 0.0% | |||||
| 30 | 林业局 | 3 | 3 | 3 | 3 | 100% | 3 | 3 | 100% | ||||||||
| 31 | 规划局 | 6 | 1 | 1 | 1 | 100% | 1 | 1 | 100% | ||||||||
| 32 | 扶贫移民局 | 4 | 1 | 1 | 1 | 100% | 1 | 1 | 100% | 1 | ∞ | ||||||
| 33 | 经信局 | 28 | 15 | 13 | 11 | 1 | 1 | 92% | 10 | 9 | 1 | 100% | 3 | -40.0% | |||
| 34 | 民政局 | 38 | 10 | 9 | 8 | 1 | 89% | 7 | 7 | 100% | 4 | ∞ | |||||
| 35 | 公用事业局 | 51 | 26 | 24 | 23 | 1 | 100% | 23 | 19 | 3 | 1 | 96% | 4 | 33.3% | |||
| 36 | 教育局 | 58 | 30 | 30 | 27 | 1 | 2 | 93% | 29 | 23 | 4 | 2 | 93% | 2 | 0.0% | ||
| 37 | 水务局 | 41 | 15 | 15 | 12 | 3 | 100% | 14 | 11 | 2 | 1 | 93% | 6 | 200.0% | |||
| 38 | 执法局 | 91 | 49 | 48 | 46 | 2 | 100% | 47 | 42 | 1 | 4 | 91% | 16 | -30.4% | |||
| 39 | 交运局 | 60 | 26 | 24 | 24 | 100% | 23 | 20 | 1 | 2 | 91% | 6 | -40.0% | ||||
| 40 | 人社局 | 67 | 23 | 22 | 19 | 1 | 2 | 91% | 17 | 14 | 1 | 2 | 88% | 12 | 33.3% | ||
| 41 | 农业局 | 15 | 7 | 7 | 6 | 1 | 86% | 7 | 5 | 1 | 1 | 86% | 2 | ∞ | |||
| 42 | 住建局 | 165 | 26 | 24 | 23 | 1 | 96% | 20 | 15 | 2 | 3 | 85% | 26 | 188.9% | |||
| 43 | 国土局 | 17 | 7 | 7 | 5 | 1 | 1 | 86% | 6 | 3 | 2 | 1 | 83% | 8 | 14.3% | ||
| 44 | 公安局 | 183 | 18 | 14 | 14 | 100% | 14 | 8 | 2 | 4 | 71% | 21 | 16.7% | ||||
| 45 | 残联 | 3 | 2 | 2 | 2 | 100% | 2 | 1 | 1 | 50% | |||||||
| 46 | 畜牧局 | 13 | 2 | 1 | 1 | 100% | 1 | 1 | 0% | 1 | -75.0% | ||||||
| 47 | 商务局 | 2 | 0 | 0 | 1 | ∞ | |||||||||||
| 48 | 发改局 | 4 | 0 | 0 | 1 | ∞ | |||||||||||
| 49 | 金融办 | 4 | 0 | 0 | 1 | ∞ | |||||||||||
| 50 | 信访局 | 1 | 0 | 0 | |||||||||||||
| 51 | 旅游局 | 5 | 0 | 0 | |||||||||||||
| 52 | 检察院 | 1 | 0 | 0 | |||||||||||||
| 53 | 地税局 | 2 | 0 | 0 | 1 | 0.0% | |||||||||||
| 54 | 纪委 | 1 | 0 | 0 | 1 | ∞ | |||||||||||
| 55 | 法院 | 51 | 0 | 0 | 25 | 66.7% | |||||||||||
| 56 | 司法局 | 2 | 0 | 0 | |||||||||||||
| 合计 | 2605 | 675 | 622 | 542 | 48 | 32 | 95% | 571 | 441 | 50 | 80 | 86% | 395 | 41% | 4 | -50% |
