市效能热线办回访我县六月份热线工单办理情况统计表
| 序号 | 承办单位 | 办理总量 | 逾期办理 | 回访总量 | 责任单位回复来电人情况 | 热线回访满意度 | 重复工单 | |||||||||||
| 评价成功 | 电话联系 | 其他方式 | 未联系 | 回复率 | 评价成功 | 满意 | 基本满意 | 不满意 | 满意率 | 总量 | 同比5月±% | 不满意 | 同比5月±% | |||||
| 1 | 中石油大英燃气有限责任公司 | 13 | 9 | 6 | 6 | 100% | 6 | 6 | 100% | |||||||||
| 2 | 川投水务集团大英有限公司 | 55 | 9 | 9 | 7 | 2 | 100% | 8 | 8 | 100% | 3 | 200.0% | ||||||
| 3 | 国网大英县供电公司 | 73 | 32 | 25 | 21 | 3 | 1 | 96% | 24 | 19 | 4 | 1 | 96% | 7 | 40.0% | |||
| 4 | 四川广电网络大英分公司 | 25 | 18 | 14 | 8 | 5 | 1 | 93% | 14 | 11 | 1 | 2 | 86% | 3 | 50.0% | |||
| 5 | 中国电信大英分公司 | 5 | 3 | 3 | 3 | 100% | 3 | 1 | 1 | 1 | 67% | |||||||
| 6 | 烟草专卖局 | 2 | 1 | ∞ | ||||||||||||||
| 7 | 工业集中发展区 | 24 | 7 | 7 | 6 | 1 | 100% | 7 | 6 | 1 | 100% | 5 | 400.0% | |||||
| 8 | 通仙乡 | 28 | 3 | 3 | 2 | 1 | 100% | 3 | 1 | 2 | 100% | 6 | 0.0% | |||||
| 9 | 农业园区 | 10 | 3 | 2 | 2 | 100% | 2 | 2 | 100% | 6 | 200.0% | |||||||
| 10 | 象山镇 | 38 | 13 | 12 | 10 | 1 | 1 | 92% | 11 | 11 | 100% | 7 | 40.0% | |||||
| 11 | 卓筒井镇 | 38 | 10 | 9 | 4 | 1 | 4 | 56% | 8 | 8 | 100% | 6 | -33.3% | |||||
| 12 | 城东社区管委会 | 37 | 21 | 20 | 18 | 2 | 100% | 19 | 17 | 1 | 1 | 95% | 7 | -41.7% | 1 | ∞ | ||
| 13 | 回马镇 | 73 | 14 | 13 | 10 | 2 | 1 | 92% | 11 | 10 | 1 | 91% | 17 | 54.5% | ||||
| 14 | 河边镇 | 88 | 23 | 22 | 20 | 1 | 1 | 95% | 20 | 12 | 5 | 3 | 85% | 19 | 137.5% | |||
| 15 | 城西社区管委会 | 43 | 13 | 12 | 9 | 3 | 100% | 11 | 5 | 4 | 2 | 82% | 5 | 150.0% | ||||
| 16 | 隆盛镇 | 98 | 19 | 13 | 12 | 1 | 92% | 11 | 9 | 2 | 82% | 16 | 77.8% | |||||
| 17 | 蓬莱镇 | 124 | 26 | 23 | 20 | 2 | 1 | 96% | 20 | 14 | 2 | 4 | 80% | 37 | 2.8% | 1 | ∞ | |
| 18 | 玉峰镇 | 53 | 12 | 11 | 8 | 2 | 1 | 91% | 10 | 6 | 2 | 2 | 80% | 10 | 42.9% | 1 | ∞ | |
| 19 | 天保镇 | 45 | 15 | 14 | 12 | 1 | 1 | 93% | 13 | 9 | 4 | 69% | 9 | 80.0% | ||||
| 20 | 金元镇 | 39 | 5 | 4 | 4 | 100% | 3 | 2 | 1 | 67% | 8 | 166.7% | ||||||
| 21 | 智水乡 | 16 | 8 | 6 | 3 | 1 | 2 | 67% | 5 | 3 | 2 | 60% | ||||||
| 22 | 民政局 | 11 | 4 | 3 | 3 | 100% | 1 | 1 | 100% | |||||||||
| 23 | 法院 | 19 | 1 | 1 | 1 | 100% | 1 | 1 | 100% | 15 | 87.5% | |||||||
| 24 | 农业局 | 4 | 1 | 1 | 1 | 100% | 1 | 1 | 100% | |||||||||
| 25 | 国税局 | 4 | 2 | 2 | 2 | 100% | 2 | 2 | 100% | 2 | ∞ | |||||||
| 26 | 国土局 | 22 | 2 | 2 | 2 | 100% | 2 | 2 | 100% | 7 | 16.7% | |||||||
| 27 | 发改局 | 4 | 1 | 1 | 1 | 100% | 1 | 1 | 100% | |||||||||
| 28 | 卫计局 | 38 | 10 | 8 | 8 | 100% | 8 | 7 | 1 | 100% | ||||||||
| 29 | 工质局 | 26 | 9 | 9 | 9 | 100% | 8 | 7 | 1 | 100% | 5 | 25.0% | ||||||
| 30 | 食药局 | 8 | 4 | 3 | 2 | 1 | 100% | 3 | 3 | 100% | ||||||||
| 31 | 经信局 | 29 | 13 | 10 | 9 | 1 | 100% | 9 | 9 | 100% | 5 | 66.7% | ||||||
| 32 | 商务局 | 5 | 1 | 1 | 1 | 100% | 1 | 1 | 100% | |||||||||
| 33 | 畜牧局 | 18 | 6 | 4 | 3 | 1 | 100% | 4 | 3 | 1 | 100% | 4 | ∞ | |||||
| 34 | 文广新局 | 7 | 4 | 3 | 2 | 1 | 100% | 3 | 3 | 100% | 1 | ∞ | ||||||
| 35 | 残联 | 3 | 2 | 2 | 2 | 100% | 2 | 2 | 100% | |||||||||
| 36 | 交运局 | 91 | 48 | 43 | 39 | 2 | 2 | 95% | 41 | 34 | 5 | 2 | 95% | 10 | 0.0% | |||
| 37 | 公安局 | 155 | 30 | 28 | 26 | 2 | 93% | 26 | 21 | 3 | 2 | 92% | 18 | 38.5% | ||||
| 38 | 教育局 | 105 | 11 | 10 | 10 | 100% | 11 | 9 | 1 | 1 | 91% | 2 | 100.0% | |||||
| 39 | 执法局 | 139 | 81 | 75 | 71 | 1 | 3 | 96% | 69 | 58 | 4 | 7 | 90% | 23 | 155.6% | 2 | -100.0% | |
| 40 | 环保局 | 25 | 17 | 17 | 17 | 100% | 17 | 13 | 2 | 2 | 88% | 7 | 250.0% | |||||
| 41 | 人社局 | 77 | 19 | 16 | 14 | 2 | 88% | 13 | 8 | 3 | 2 | 85% | 9 | -10.0% | ||||
| 42 | 财政局 | 6 | 6 | 6 | 6 | 100% | 6 | 4 | 1 | 1 | 83% | 1 | ∞ | |||||
| 43 | 公用事业局 | 36 | 23 | 19 | 14 | 5 | 100% | 16 | 12 | 1 | 3 | 81% | 3 | -50.0% | ||||
| 44 | 水务局 | 20 | 10 | 10 | 7 | 2 | 1 | 90% | 10 | 8 | 2 | 80% | 3 | 0.0% | 1 | ∞ | ||
| 45 | 住建局 | 88 | 25 | 22 | 17 | 4 | 1 | 95% | 20 | 13 | 2 | 5 | 75% | 9 | -47.1% | 2 | ∞ | |
| 46 | 旅游局 | 2 | 2 | 2 | 2 | 100% | 2 | 1 | 1 | 50% | ||||||||
| 47 | 文旅产业园区 | 10 | 1 | 1 | 1 | 100% | 1 | 1 | 0% | 2 | 0.0% | |||||||
| 48 | 组织部 | 1 | ||||||||||||||||
| 49 | 检察院 | 1 | -100.0% | |||||||||||||||
| 50 | 安监局 | 1 | ||||||||||||||||
| 51 | 林业局 | 1 | ||||||||||||||||
| 52 | 地税局 | 1 | 1 | |||||||||||||||
| 53 | 规划局 | 5 | ||||||||||||||||
| 54 | 扶贫移民局 | 1 | ||||||||||||||||
| 55 | 金融办 | 2 | ||||||||||||||||
| 56 | 武装部 | 1 | 1 | |||||||||||||||
| 合计 | 1893 | 1 | 596 | 527 | 455 | 46 | 26 | 95.1% | 487 | 384 | 48 | 55 | 88.7% | 299 | 36.5% | 8 | 700.0% |
